999dk Terms & Conditions

Introduction & Acceptance of Terms

These Terms & Conditions (hereinafter referred to as "the Agreement" or "these Terms") constitute a legally binding agreement between you, the user ("Player", "You", or "Your"), and 999dk (hereinafter referred to as "999dk", "the Platform", "We", "Us", or "Our"). These Terms govern your access to and use of the 999dk website, including all gaming, betting, promotional, and support services made available through the platform.

By completing the account registration process, accessing the 999dk platform, or placing any bet or wager, you confirm that you have read, understood, and unconditionally accepted these Terms in their entirety. If you do not agree to any part of these Terms, you must not register an account or use the 999dk platform in any capacity.

999dk operates as an international online gaming platform offering sports betting (including cricket betting), live casino games, and slot machine titles to eligible players. The platform targets players in the Bangladesh market and processes transactions in Bangladeshi Taka (BDT) using locally integrated payment methods including bKash, Nagad, Rocket, and Upay.

Eligibility & Account Registration

To register a 999dk account, you must satisfy all of the following eligibility criteria at the time of registration and on a continuous basis throughout your use of the platform:

• You must be a minimum of 21 years of age. 999dk does not permit persons under the age of 21 to register or use the platform under any circumstances.
• You must be a natural person and not a corporation, trust, partnership, or other legal entity.
• You must not be a resident of a jurisdiction in which accessing or using online gambling services is prohibited by applicable law.
• You must not be a current employee, contractor, director, officer, or close family member of any employee of 999dk or any of its affiliated companies, gaming providers, or payment partners.
• You must not have previously had a 999dk account closed, suspended, or terminated for any breach of these Terms.

Each player is permitted to hold one (1) account only on the 999dk platform. The operation of multiple accounts by the same individual, whether under the same or different names or contact details, constitutes a material breach of these Terms and will result in the immediate suspension of all associated accounts and the forfeiture of any bonus funds held therein.

During registration, you are required to provide accurate, complete, and current personal information including your full legal name, date of birth, residential address, mobile telephone number, and email address. You agree to update this information promptly if it changes. 999dk may request supporting documentation to verify the accuracy of any information provided at registration or at any subsequent point during your account tenure.

Account Responsibilities

Upon successful registration, 999dk will assign you a unique account identifier. You are responsible for selecting a strong password and for maintaining the confidentiality of your login credentials at all times. You must not share your username, password, or any one-time verification code with any third party for any reason whatsoever.

All activity conducted through your 999dk account — including bets placed, deposits made, bonuses claimed, and withdrawals requested — is your sole responsibility, regardless of whether such activity was authorised by you personally. In the event that you suspect or become aware of any unauthorised access to your account, you must notify 999dk immediately by contacting our support team via live chat at [email protected].

You agree to use the 999dk platform solely for personal, recreational purposes. Use of the platform for commercial purposes, including but not limited to operating a betting syndicate or reselling account access, is strictly prohibited and constitutes a material breach of these Terms.

999dk reserves the right to close dormant accounts — defined as accounts with no login activity for a period of twelve (12) consecutive months — following advance written notice to the registered email address. Any remaining verified real-money balance in a dormant account will be returned to the player via their most recently used payment method before the account is closed.

Deposits & Withdrawals

999dk accepts deposits and processes withdrawals exclusively in Bangladeshi Taka (BDT). All account balances are held and displayed in BDT. The following payment methods are currently supported on the 999dk platform:

• Mobile Financial Services: bKash, Nagad, Rocket, Upay
• International Cards: Visa, Mastercard

The minimum deposit amount is ৳500 per transaction. The maximum deposit per transaction may vary depending on the payment method selected and any limits applied to your specific account. 999dk does not charge any processing fees on deposits or withdrawals; however, your payment provider may apply their own transaction charges independently of 999dk.

Withdrawals will only be processed to the same payment method used for the most recent deposit, except where that method does not support incoming transfers, in which case an alternative verified method may be used at 999dk's discretion. The minimum withdrawal amount is ৳1,000. Withdrawal requests are typically processed within two (2) minutes for mobile financial services (bKash, Nagad, Rocket, Upay) during normal operating hours.

999dk is committed to preventing money laundering and the financing of illegal activities. All transaction data is monitored in accordance with applicable anti-money laundering (AML) principles. 999dk reserves the right to suspend, delay, or decline any withdrawal request pending the outcome of an AML review. Players found to be engaged in suspicious financial activity will have their accounts suspended pending investigation.

Bonuses & Promotions

From time to time, 999dk may offer bonuses, free bets, cashback promotions, reload bonuses, and other promotional incentives to eligible players. The availability, value, and terms of each promotion are set out in the specific promotional materials for that offer. Where the promotional terms conflict with these general Terms & Conditions, the specific promotional terms shall govern.

All bonus funds credited to your 999dk account are subject to wagering requirements. Unless otherwise stated in the specific promotional terms, bonus funds must be wagered at least thirty (30) times the bonus amount before any winnings derived from bonus funds may be withdrawn. Wagering on certain game categories (for example, live casino games) may contribute a different percentage toward the wagering requirement than standard slots — refer to the specific promotion page for contribution rates.

• Bonuses are intended for personal recreational use only. Systematic or coordinated bonus exploitation constitutes bonus abuse and will result in the forfeiture of the relevant bonus and any associated winnings.
• Only one welcome bonus may be claimed per player, per household, per IP address, and per device.
• 999dk reserves the right to modify the terms of any ongoing promotion, or to withdraw a promotion entirely, with reasonable advance notice where practicable.
• Bonuses have an expiry period. Any unwagered bonus funds remaining after the expiry date will be automatically removed from your account.
• Depositing players only. No bonus will be credited to accounts funded via certain payment methods where restricted by the specific promotional terms.

Any player found to be exploiting promotional mechanics, including but not limited to placing opposing bets across multiple accounts to guarantee bonus conversion, will be deemed to have engaged in prohibited activity under Section 8 of these Terms and will be subject to immediate account suspension.

Gaming Rules & Fair Play

All games available on the 999dk platform — including sports betting markets, live casino tables, and slot titles — are governed by individual game rules published on the relevant game or market page. You are responsible for reading and understanding these rules before placing any bet or wager. 999dk accepts no liability for losses arising from a player's failure to understand the applicable game rules.

All slot games and random number-dependent games on the 999dk platform use certified Random Number Generator (RNG) technology supplied by internationally recognised software providers including Pragmatic Play, NetEnt, Microgaming, and Spribe. The RNG systems used by these providers are independently tested and certified to ensure statistically fair and unpredictable outcomes on every game round.

Live casino games are operated by third-party providers including Evolution Gaming and Ezugi. These games are conducted by human dealers in real time and are subject to the rules of the respective game as displayed at the live table. In the event of a technical disconnection during a live game round, the round result will be determined according to the provider's published disconnection policy.

999dk reserves the right to void any bet placed in error, at incorrect odds, or in circumstances where the platform has experienced a technical fault that materially affected the integrity of the wagering process. In such cases, the staked amount will be returned to the player's account balance.

Responsible Gaming

999dk is committed to promoting responsible gaming and takes the wellbeing of its players seriously. The platform provides a range of tools to help players manage their gaming activity, including deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion options. These tools are accessible directly within your 999dk account settings dashboard.

Gambling is intended to be an enjoyable leisure activity. If you feel that your gambling is becoming a problem, or if it is negatively affecting your finances, relationships, or mental health, we strongly encourage you to use the available responsible gaming tools or to contact the 999dk support team immediately at [email protected].

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your 999dk account. Limits take effect immediately when reduced and after a cooling-off period when increased.
• Session Limits: Set a maximum duration for a single gaming session. You will receive a notification when your session limit is approaching.
• Cooling-Off Period: Request a temporary suspension of your account for a period of 24 hours, 7 days, or 30 days. Your account will be inaccessible for the duration of the cooling-off period.
• Self-Exclusion: Request a permanent or long-term exclusion from the 999dk platform. Self-exclusion requests are processed within 24 hours and cannot be reversed for a minimum period of six (6) months.

999dk strictly enforces its minimum age policy of 21 years. Players who are identified as being under the age of 21 will have their accounts immediately suspended and any deposits made will be returned to the originating payment method after deduction of any winnings. For detailed guidance on responsible gaming, please visit the 999dk Responsible Gaming page.

Prohibited Activities

The following activities are strictly prohibited on the 999dk platform. Engaging in any prohibited activity constitutes a material breach of these Terms and may result in the immediate suspension or permanent closure of your account, forfeiture of your balance (including real-money funds where fraud is established), and reporting to the relevant authorities where legally required.

• Registering or operating more than one (1) account on the 999dk platform.
• Providing false, inaccurate, or misleading personal information during registration or verification.
• Using software, bots, automated systems, or artificial intelligence tools to place bets, exploit promotional mechanics, or manipulate game outcomes.
• Engaging in any form of collusion, match-fixing, or sports integrity violation in relation to any market available on 999dk.
• Using the 999dk platform to launder money or to conduct transactions on behalf of a third party.
• Exploiting any technical error, software bug, or pricing discrepancy to place bets at incorrect odds or to generate guaranteed profit irrespective of outcome (commonly referred to as "arbing" when conducted systematically to exploit bonus mechanics).
• Transferring funds between 999dk accounts or facilitating the transfer of account credits to another player in exchange for payment.
• Using a payment method that does not belong to you or for which you do not have lawful authorisation to use.
• Accessing the 999dk platform from a jurisdiction where online gambling is explicitly prohibited by law, using a VPN, proxy service, or other means to disguise your true geographic location.

Intellectual Property

All content on the 999dk platform — including but not limited to the website design, layout, graphics, logos, text, software code, game content, promotional materials, and the 999dk brand mark — is the exclusive intellectual property of 999dk or its licensed content partners and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 999dk platform solely for personal, non-commercial recreational purposes in accordance with these Terms. This licence does not permit you to copy, reproduce, distribute, publicly display, modify, create derivative works from, or otherwise exploit any content from the 999dk platform without the prior written consent of 999dk.

The names, logos, and trademarks of third-party game providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) remain the intellectual property of their respective owners and are used on the 999dk platform under licence. References to these provider names on 999dk do not imply any endorsement of 999dk by those providers beyond the existing commercial licensing arrangement.

Limitation of Liability

To the fullest extent permitted by applicable law, 999dk, its directors, officers, employees, agents, affiliates, and technology partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of winnings, loss of data, loss of business, or loss of profits, even if 999dk has been advised of the possibility of such damages.

999dk does not guarantee that the platform will be available at all times, free from errors, or uninterrupted. Scheduled and emergency maintenance windows may result in temporary platform unavailability. 999dk will use commercially reasonable efforts to notify players of scheduled downtime in advance where practicable.

Where 999dk's liability cannot be excluded by law, it is limited to the total value of deposits made by you to your 999dk account in the thirty (30) days preceding the event giving rise to the claim.

Privacy & Data Protection

999dk collects, processes, stores, and uses your personal data in accordance with its Privacy Policy. By registering a 999dk account, you consent to the collection and processing of your personal data as described in the Privacy Policy, which is incorporated into these Terms by reference.

Personal data collected during the registration and verification process — including your name, date of birth, contact details, and payment information — is used solely for the purposes of account administration, identity verification, payment processing, fraud prevention, and responsible gaming compliance. 999dk does not sell or transfer your personal data to unaffiliated third parties for marketing purposes without your explicit consent.

For full details of how your personal data is used, stored, and protected, please review the 999dk Privacy Policy, available at /privacy-policy.

Amendments to These Terms

999dk reserves the right to amend, update, or replace these Terms & Conditions at any time. Material changes to these Terms will be notified to registered players via the email address on file or via a prominent notice on the 999dk platform at least seven (7) days prior to the changes taking effect, except where immediate changes are required for legal, regulatory, or security reasons.

Your continued use of the 999dk platform following the effective date of any amended Terms constitutes your acceptance of those changes. If you do not agree with the amended Terms, you must cease using the platform and may request the closure of your account by contacting support at [email protected]. Any bets or transactions already confirmed prior to the effective date of amended Terms will be settled in accordance with the Terms in force at the time they were placed.

The most current version of these Terms is always available at https://999dk.io/terms-conditions. The version number and effective date are displayed at the top of this document. It is your responsibility to review these Terms periodically to remain informed of any changes.

Governing Law & Dispute Resolution

These Terms & Conditions are governed by and shall be construed in accordance with the laws of the jurisdiction under which 999dk holds its international gaming licence. Any dispute arising from or in connection with these Terms that cannot be resolved through direct negotiation with 999dk support shall be subject to binding arbitration in accordance with the rules of a recognised international arbitration body, as designated by 999dk.

In the event of any dispute regarding the settlement of a bet, the outcome of a game, or a transaction on your account, you must notify 999dk support in writing within thirty (30) days of the relevant event. Failure to raise a dispute within this timeframe will be treated as acceptance of the outcome. 999dk will investigate all disputes in good faith and aim to provide a resolution within fifteen (15) business days of receiving the written notification.

Nothing in these Terms limits your statutory rights as a consumer under any applicable local consumer protection legislation. Where local law affords you rights that cannot be contractually excluded or restricted, those rights are not affected by these Terms.

Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or if you wish to exercise any rights available to you under these Terms or applicable law, please contact the 999dk support team using the details below:

• Live Chat: Available 24/7 directly within your 999dk account dashboard
• Email: [email protected] (plain text — not a clickable link)
• Average Response Time: Under 5 minutes via live chat; under 2 hours via email
• Support Hours: 24 hours a day, 7 days a week, including public holidays in Bangladesh
• Time Zone Reference: Bangladesh Standard Time (BST, UTC+6)

For responsible gaming enquiries, including requests to set limits or initiate self-exclusion, please contact support directly via live chat so that your request can be actioned immediately. For account verification queries, please have your identity documents ready before initiating the support session.